When trying to upgrade my E71 to the latest v200.21.118 firmware using Parallels under OSx I got one such aborted process, but luckily it worked flawlessly when trying again with a real Windows XP.
Other quick tips:
- Backup all cellphone data and check if your backup works before the whole process. Using "Tools -> Memory -> Options -> Backup phone memory" from within the phone worked fine;
- Remove the microSD card before the process, just to be sure;
- Avoid doing it under Windows Vista, as some have reported similar problems.
Some references with more details:
- Nokia Support Discussions - E71 disconnecting during firmware update - Eseries Devices and Communicators - Nokia Support Discussions
- Nokia Support Discussions - E71 firmware update - for dummies - Software Updates - Nokia Support Discussions
- Nokia Support Discussions - Recovering from a failed firmware update. - Pool of Knowledge - Nokia Support Discussions
- Nokia Support Discussions - Update failed on my N73 - Software Updates - Nokia Support Discussions
- HELP! Nokia Software Updater Seems Stuck!
- How to Update your Nokia with Nokia Software Updater (NSU) - Bandung-Flasher.com GSM CDMA Cell Phone Repair Forum
- Nokia Support Discussions - Recovering from a failed firmware update. - Pool of Knowledge - Nokia Support Discussions
- Bricked E71
- Bricked Nokia E71 » JRRZZ Blog
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